ICSTIS is clearly fed up to the back teeth with this chain email which is diverting her from dealing with legitimate complainants.
Here's what Kate has to say:
Parcel Delivery Services operated in 2005. Consumers did receive cards inviting them to rearrange delivery of a digital camera and around 250 complaints were received by ICSTIS.
On 29th December 2005, all numbers relating to Parcel Delivery Services were ordered to be terminated by ICSTIS and the network involved cut off all lines. If any of you take the trouble to call 0906 6611911 you will discover that it is a DEAD LINE.
ICSTIS issued a statement to all telephone networks alerting them to the case and reiterating their obligations under the ICSTIS Code of Practice to ensure that their service providers comply with our regulation.
Since the PDS case only one other ‘delivery’ company has been in operation but ICSTIS ordered the numbers involved to be cut off and they were terminated. The second company was called De Sotto. We received 7 complaints, acted immediately and ensured no consumer harm could be caused.
Neither PDS nor De Sotto is in operation.
Neither of these companies profited from their efforts because ICSTIS introduced a ’30 day payment procedure’ in order to cut down on ‘scam and scram’. This means no money can pass through the value chain until 30 days has passed.
Please refer to the ICSTIS website if you require consumer literature:
or if you would like to receive ICSTIS alerts:
I have informed the Lincolnshire Echo of their misunderstanding.